Privacy Policy
Last updated: December 2024
1. Introduction
AOA Labs ("we", "our", or "us") operates Intellisum, an AI-powered document analysis platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing details processed securely through Paystack (we do not store full card numbers)
- Documents: Files you upload for analysis
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
- Usage Data: How you interact with the Service, features used, and pages visited
- Device Information: Browser type, operating system, and device identifiers
- Location Data: General location based on IP address (used for currency detection)
- Cookies: Session and preference cookies to improve your experience
3. How We Use Your Information
We use your information to:
- Provide and improve our document analysis services
- Process your documents using AI technology
- Manage your account and subscriptions
- Process payments and prevent fraud
- Send important service updates and notifications
- Provide customer support
- Analyze usage patterns to improve the Service
- Comply with legal obligations
4. Document Processing
When you upload documents to Intellisum:
- Documents are processed by our AI systems to generate summaries and insights
- We use Google's Gemini AI for document analysis
- Document content is transmitted securely using encryption
- We do not use your documents to train AI models
- Documents and analysis results are stored securely and associated with your account
- You can delete your documents and chat history at any time
5. Data Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service (e.g., cloud hosting, payment processing, AI services)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication with hashed passwords
- Regular security assessments
- Access controls and monitoring
- Secure cloud infrastructure
While we take security seriously, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes (e.g., fraud prevention).
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at privacy@intellisum.com
9. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how the Service is used
- Detect your location for currency display
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
10. Children's Privacy
Intellisum is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
AOA Labs
Email: privacy@intellisum.com