Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Intellisum ("the Service"), operated by AOA Labs, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Intellisum is an AI-powered document analysis platform that provides document summarization, risk detection, Q&A capabilities, and related features. The Service processes documents you upload to provide insights and analysis.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

4. Subscription Plans and Payments

We offer Free, Starter, and Pro subscription plans. Paid subscriptions are billed monthly or yearly. By subscribing to a paid plan, you agree that:

  • Payments are processed securely through our payment provider (Paystack)
  • Subscriptions automatically renew unless cancelled before the renewal date
  • Refunds are provided at our discretion and in accordance with applicable law
  • We may change pricing with 30 days notice to existing subscribers

5. Acceptable Use

You agree not to use the Service to:

  • Upload malicious, illegal, or harmful content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Attempt to reverse engineer or exploit the Service
  • Share your account access with unauthorized users
  • Overload or interfere with the Service's infrastructure

6. Document Processing and Data

Documents you upload are processed by our AI systems to provide analysis. We do not claim ownership of your documents. Document processing is subject to our Privacy Policy. We use industry-standard security measures to protect your data.

7. AI-Generated Content

The summaries, analyses, and insights provided by Intellisum are generated by artificial intelligence. While we strive for accuracy, AI-generated content should not be considered as professional legal, financial, or medical advice. You should verify important information independently.

8. Intellectual Property

The Service, including its design, features, and content (excluding user-uploaded documents), is owned by AOA Labs and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, AOA Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. AI analysis may contain errors or inaccuracies.

11. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms or for any other reason at our discretion. You may cancel your account at any time through your account settings.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos, Nigeria.

14. Contact Us

If you have questions about these Terms of Service, please contact us at legal@aoalabs.com